Saturday, April 4, 2009

What Are They Thinking?

Having negotiated the roundabout of government social services - and I want to say up front that folks I dealt with were kind, courteous, informed and helpful - I still have to shake my head. How does someone without funds or resources manage to get what they need?
If you have a pay-as-you go cellphone - and limited money for minutes - how can you call in and leave a message and be available - and hope your phone won't die? If the car you've got is broken down and works sporadically, how can you drive to a job interview? If you need the high-risk health insurance but you don't have $$ to put in a down payment (it stands to reason if you're losing your health insurance you probably don't have an income, so where in the heck are you supposed to find three months' worth of insurance premiums?) what do you do? Not to mention the complexity of it all.
I called yesterday on my Social Security "ticket-to-work" - to find out if I qualified, through DVR, for assistance with tuition at Lakeshore Tech. All they offered was a list for me to go through (they put it in the mail); now I have to figure it out. Honestly! How does someone without an advanced college degree manage to sort through all this????
I literally spent the entire day yesterday dealing with insurance and health and income issues. It's practically a full-time job in and of itself. I apologize for whining, but then I think someone not as privileged as me, or as educated, would have a really difficult time with all of it. It needs to be simplified. (And I will testify that the Social Security Administration does a much better job of keeping house than my "for-profit" disability insurance company. Mutual of Omaha could learn a few things.)

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